Linx-Networks has partnered with Movius to deliver a fully integrated mobile communications solution tailored for regulated industries and security-conscious enterprises. Together, we provide organisations with a powerful platform that enables secure, compliant voice and messaging across any device without compromising user experience or productivity.

By combining Linx-Networks’ expertise in Trading Floor and Command Centre infrastructure, and regulatory compliance with Movius’ cutting-edge multi-line mobile technology, clients gain a single solution that enables employees to communicate with customers on their preferred channels voice, SMS, WhatsApp, and more while capturing and archiving every interaction to meet global regulatory standards including MiFID II, FCA, FINRA, and GDPR.

Whether your teams are in the office or remote, Linx-Networks and Movius deliver a seamless, scalable, and fully auditable communications experience  ensuring data integrity, privacy, and operational efficiency across your organisation.

Future-proof your communications with Linx-Networks and Movius  built for compliance, powered by innovation.

A growing number of organisations offer their employees flexible working and as a result, mobility is a well-established aspect of working life. Organisations need to ensure that flexible workers are able to work in an efficient, productive and effective manner whilst meeting business requirements; this could include complying with regulations, record keeping and capturing information for training and quality purposes. It is therefore important that businesses provide mobile technology that meets the needs of employees, customers and regulators alike.

Recording fixed line communications are well established as an effective tool for businesses to help increase productivity, improve customer experience and meet a range of regulatory requirements. However, until recently, most businesses have not treated mobile communications in the same way.

Financial Conduct Authority (FCA) regulations in the UK changed in 2011, meaning that mobile as well as fixed line communications relating to the sales of some financial products needed to be recorded. Following this, many businesses started to look at how they could use the burgeoning technology to further improve business performance.

Mobile Voice and SMS Recording enables businesses to record inbound and outbound calls, together with SMS communications, wherever workers are. The benefits can apply to most businesses, across a variety of sectors.

Examples include:

General

• Liability protection
• Dispute resolution
• Employee evaluation, training and quality management
• Recording verbal agreements

Financial Services

• Meeting regulatory requirements including
• FCA and Dodd Frank
• Helping to prevent employee wrongdoing
• Helping to improve brand trust

Legal

• Tracking billable hours for legal professionals
• Client recording during discovery process

Healthcare

• Tracking response times
• Monitoring care provided by remote workers
• Helping ensure patient privacy